VRM Use case

I'm creating a personal "Never Buy Again List" (NBAL)

First entry

<nbal:Item>
   <Name>HP Pavilion Laptop</Name>
   <URL>http://h71036.www7.hp.com/hho/cache/403455-0-0-225-121.html</URL>
   <Reasons>:
    <Reason id="aa">Piece of Shite</Reason>
    <ReasonRef idref="aa"/>
   <Reasons>
</nbal:Item>

HP's bots can now trawl this and save the company future postage costs and hassle.

Both sides win.

Tags: VRM